are the terms applying to all sales by R & B Wines Ltd. (RBWL) and are the
basis upon which all orders are accepted. They will apply to all present and
future transactions, unless varied in writing.
1. Prices: All prices are in UK Pounds Sterling per 75cl bottle (other
sizes are indicated, price relates to bottle size).
All prices are inclusive
of UK VAT at 20.0%.
Most wines are stored on an IN BOND (IB) basis, so they can be purchased
on this basis if required (i.e. exclusive of VAT), but only for delivery
to a HMRC approved IB Warehouse.
All Trade/Wholesale business can only be done on a IB basis; for
delivery to an HMRC approved IB Warehouse account.
2. Minimum Orders: 1 mixed case of 12x75cl bottles or equivalent
per delivery destination, of any
of the wines listed on the RBWL web site.
3. Availability: All wines are physically available at Octavian
Cellars, subject to remaining unsold at time
of order and subsequent
to written confirmation in the form of an invoice.
4. Payment: Is due within 7 days from receipt of invoice,
and may be made by BACS/Electronic Transfer, or by VISA/MasterCard
debit/credit card at no extra charge - this can be done over the phone or via our web site.
Any invoice that remains unpaid 15 days from invoice date will be
automatically cancelled, and the reserved wines will be released for sale
via our web site.
5. Title: All wines will remain the property of RBWL until you have
paid all sums due in respect of any order.
Any wines that remain unpaid after 15days from invoice date will revert back
to RBWL for disposal at their discretion.
6. Acceptance: You undertake to inspect all goods immediately on
delivery, and to notify RBWL forthwith
of any shortages, damage or other deficiency. If no such notification
is received by RBWL within 2 days from delivery, then you will be deemed to have
accepted the goods as satisfying your order.
7. Description/Quality: All wines offered are the property and in
the possession of RBWL (we do not ‘broke’ for third parties), and are professionally
stored at Octavian Cellars Ltd. in Corsham near Bath.
Although we purchase
wines in good faith, RBWL will not be responsible for the state and condition
of wines or whether the wines correspond to the qualities, which might be
expected from their description.
Where you have purchased wines from us, then you accept that these
wines may be subject to defects, imperfections, shortages, damage and normal
wear and tear. You accept that wines will be in the condition to be expected
having regard to their age, provenance and nature, or where we have notified
you of any such condition or defect.
Our Refund/Return Policy as detailed below is limited/restricted to
wines that are no more than 10years old from their vintage date.
At our complete discretion - after discussion with the client
will consider replacing the remainder of any case sold which is not
drinkable. Or in the case of a mixed bottle case purchase, we will only
consider replacing the un-drinkable wine.
===>We regret that given the nature of wines we sell, we
do not provide refunds for corked wine.
8. Delivery: Is FREE of Charge UK Mainland by courier from
Monday to Friday between 9am to 5pm only.
Delivery will be arranged within 5working days from receipt of invoice
Deliveries required for a specific time during the week or on Saturday, will
be charged at cost and are not included in the Free delivery service.
Any non-delivery claim needs to be notified to RBWL within 7 days
from the agreed delivery date. After this period, it will deemed that the
wines have been delivered and accepted by the client.
9. Export: For export all prices are valid ex-cellar Octavian in
For delivery outside the UK Mainland, freight and insurance will be charged
additional at cost-rice; please ask for a quotation.
10. Force Majeure: We shall not be liable for any failure to meet
our obligations occasioned by circumstances beyond our reasonable control.
11. Liability: Our liability in any circumstances under, or
in connection with, any sale of wines will be limited to the
purchase price paid by you for the wines.
- We will not be liable for any indirect or consequential losses or
damages including lost bargain, lost profit, lost reputation, loss
of anticipated savings.
- We will not be liable to you or to any other party following
the onward sale of wines by you.
12. Law: Our contracts are made under English Law and are subject
to the exclusive jurisdiction of the English Courts.
do not store credit card details nor do we share customer details
with any 3rd parties.
14 Bank Details: National Westminster Bank Plc, 10 Market Place, Boston,
Lincs, PE21 6EJ.
Sterling Account No: 30251192, Sort Code: 51-81-08, IBAN GB37 NWBK
5181 0830 2511 92
Last Updated 02.02.2019